Terms & Conditions

Booking conditions

For your information please read through the following booking conditions:

  • Dockenbush Cottage is non smoking throughout
  • Check in by appointment between 4pm and 8pm
  • Check out is 10 am on the morning of departure
  • We do not accept any Stag or Hen party bookings
  • Children and dogs are welcome – please advise if travel cot is required

Reservations:

  • Access to Dockenbush Cottage is reserved to those guests registered
  • A deposit of 25% is required at the time of making your reservation in order to secure the booking
  • Final payment is due 8 weeks prior to your arrival date and will be taken automatically by our system. If you are booking less than 6 weeks in advance, full payment is required
  • Your booking is not fully confirmed until your deposit has been received

Cancellation:

The 25% deposit is non-refundable. If the full balance is paid on time and the cancellation is received in writing you will receive the following:

  • More than 60 days- 75% of the total cost
  • 60 – 30 days – 50% of the total cost
  • 30 – 0 days – No refund

Please note: All guests may cancel free of charge up to 24 hours after their booking is confirmed, provided their stay is at least 60 days away

Security/Damages Deposit:

A security deposit of £ 100 is required to cover any potential damages. This must be received within 8 weeks of the arrival date. The damages deposit is separate from rent and is fully refundable within 14 days of departure provided the following provisions are met:

  • There is no damage to the property or its contents, beyond normal wear and tear
  • No illegal activity is undertaken during your stay, no collection of rents or services rendered during the stay
  • All rubbish and discards are placed in the rubbish bin and soiled dishes are washed and returned to their location
  • All keys are returned upon check-out, either to owner or to a safe place agreed with owner
  • No items of the cottage are lost or damaged

The cottage must be left in the original state it was found at check-in, otherwise a cleaning fee of £ 75 will be charged.

Make a booking
Dockenbush Cottage Brearton,
Harrogate,
North Yorkshire
HG3 3DF